At Booty Bandit, we want to make your shopping experience as smooth as possible. Below are some common questions and answers to help you out.
Ordering & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 1-2 business days. Shipping times vary based on location:
- U.S. Orders: 2-7 business days
- International Orders: 3-10 business days
Q: Do you offer free shipping?
A: Yes! We offer free shipping on every item no purchase minimum.
Q: How can I track my order?
A: Reach out to Support@bootybanditfitness.com to received updates and tracking information on your order.
Q: Can I change or cancel my order after placing it?
A: Orders are processed quickly, but if you need to make changes, contact us ASAP at Support@bootybanditfitness.com. We’ll do our best to assist before your order ships.
Returns & Exchanges
Q: What is your return policy?
A: We offer hassle-free 30-day returns. Items must be unused, in original packaging, and include proof of purchase. Check our Warranty & Returns page for details.
Q: How do I start a return or exchange?
A: Simply contact us at Support@bootybanditfitness.com with your order number, and we’ll guide you through the process.
Q: Do I have to pay for return shipping?
A: Nope! All returns come with free shipping, whether it's for a defective item, incorrect order, or a change of mind. We've got you covered!
Products & Sizing
Q: How do I choose the right size for gym clothing?
A: Our sizing is in line with major brands like Nike, Lululemon, and Gymshark, so you can confidently order your usual size.
Q: Are your booty bands suitable for beginners?
A: Yes! Our booty bands come in different resistance levels, from light to heavy, making them perfect for all fitness levels.
Q: How do I care for my booty bands?
A: To extend their life:
- Hand wash with mild soap and air dry.
- Avoid excessive stretching beyond their limit.
- Store in a cool, dry place.
Warranty & Support
Q: Do your products come with a warranty?
A: Yes! We offer a lifetime warranty on all our products. If you experience any defects, we’ll replace or repair them for free.
Q: How do I claim my warranty?
A: Contact our support team at Support@bootybanditfitness.com with photos of the issue and your order number, and we’ll take care of it.
Ambassador Program & Collaborations
Q: Do you have an ambassador program?
A: Yes! We love working with fitness enthusiasts and influencers. If you’re interested in representing Booty Bandit, check out our Ambassador Program for details.
Q: How can I collaborate with Booty Bandit?
A: We’re always looking for exciting partnerships! Email us at Support@bootybanditfitness.com with your proposal, and we’ll be in touch.
Still have questions? Reach out to us at Support@bootybanditfitness.com —we’re happy to help!
